Indeemo offers a modern, mobile-based solution that empowers you to gather deeper qualitative insights—transforming how you design products, tailor marketing strategies, and build stronger customer relationships.
Read More
Guerilla testing (also known as “guerilla user testing”) is an informal, low-cost technique used to gather immediate user feedback about a product or prototype. Unlike lab-based or formal usability studies, guerilla testing typically involves approaching people in real-life scenarios—like coffee shops, college campuses, or conference lobbies—and asking them to perform quick tasks or offer feedback on a product, concept, or prototype.
Read More
Immersions are a qualitative research technique that involves deeply engaging with participants or their environments to gain firsthand, contextual insights into their behaviours, experiences, and emotions. Unlike surface-level research methods, immersions prioritise understanding the “why” behind actions, enabling researchers to uncover hidden motivations, unmet needs, and cultural or situational nuances that influence decision-making
Read More
Empathy programs are strategic initiatives designed to bridge the gap between organisations and their target audiences by fostering a deeper understanding of customer experiences, emotions, and needs. These programs go beyond traditional research by prioritising an empathetic approach, allowing brands to see the world through their customers' eyes
Read More
Discover how Indeemo is transforming the medical device industry by bridging the gap between clinical trials and real-world usage. With video-based insights and generative AI, manufacturers can capture authentic user experiences, improve device usability, and enhance patient satisfaction. From usability studies to patient feedback, Indeemo delivers actionable insights that ensure devices integrate seamlessly into daily life. Explore the future of medical device testing today.
Read More
Explore how Indeemo is revolutionising passenger experience research for airlines. In this article, we delve into how real-time feedback and Generative AI empower airlines to identify critical pain points, enhance touch points, and refine their services. Through innovative tools like journey mapping and in-the-moment video insights, airlines are transforming customer journeys, fostering loyalty, and delivering experiences that exceed expectations.
Read More
Learn how leading sports brands are using innovative tools like real-time video feedback and journey mapping to capture and enhance every moment of the fan journey. Discover how City Football Group, the organization behind Manchester City FC, leverages these insights to create unforgettable experiences for their supporters
Read More
As the holiday season approaches, FMCG brands are in a race to capture consumer insights that can shape their festive strategies. Diary studies offer a unique advantage, providing real-time access to consumers’ thoughts, preferences, and behaviors during this critical period. Discover how this powerful research tool can help you unlock deep insights and drive smarter decisions in the busiest season of the year
Read More
Dive into the realm of shopping missions to decode the intricate web of consumer decision-making. This quick guide takes you through the definition and significance of shopping missions, showcasing how they mirror real-world scenarios and offer a deeper understanding of consumer preferences. Discover five essential uses of shopping mission studies, from unveiling product category insights to mapping the path to purchase. Learn how to conduct effective studies, leveraging video-based research to capture emotions, reactions, and rich qualitative data.
Read More
Understanding your customers' needs and experiences is crucial for all businesses. However, for small businesses and non-researchers, gathering this intelligence might seem daunting. With advancements in technology, tools like the Indeemo are revolutionising how businesses collect and analyse customer feedback. This guide will explore how you can harness the power of mobile, video, and Generative AI to uncover rich contextual insights and significantly enhance your customer experience.
Read MoreInclusive research is essential for understanding the full spectrum of human experience, especially when considering populations that are often overlooked or underserved. This guide outlines the principles of inclusive research and demonstrates how Indeemo’s platform can be utilised to engage with vulnerable customers effectively.
Read More
Understanding the nuanced and ever-evolving university student experience, whilst a growing research initiative undertaken by higher education institutions and marketing agencies, is a complex task that requires innovative methods and tools. The use of in-the-moment diaries, specifically captured through video via specialised apps like Indeemo, offers researchers an unparalleled window into the daily lives, thoughts, and feelings of students. As Indeemo continues to facilitate research agendas on student experience, this blog provides a comprehensive guide on designing tasks and strategies for researchers keen on delving deep into the student experience, employing a longitudinal (Always On) approach to gather rich, context-laden insights.
Read More
In recent years, we've embarked on numerous collaborations with Advertising and Media Agencies, engaging with a kaleidoscope of brands. The consensus is clear: agencies that stand out are those that harness authentic, real-time insights to delve deep into the cultures of their target audiences, and vividly bring these insights to life in their pitches through genuine customer footage.
Read More
For product development, the emphasis on creating user-centred designs has become paramount. Central to understanding and meeting user expectations is the process of concept testing, a strategy that should transcend beyond a mere checkpoint in the product development cycle. This iterative and insightful approach to user research and experience design not only informs but significantly influences the trajectory of product development.
Read MoreConsumer purchasing journey really has evolved dramatically, mirroring the changes in technology and consumer behaviour over the past three decades and more. Today, understanding this complex journey is crucial for market researchers, customer experience experts, and consumer insights teams. This evolution underscores the importance of adopting and leveraging new technologies to capture the multifaceted nature of consumer purchasing behaviour, particularly as we witness the shifting preferences of younger generations like Gen Z and Gen Alpha towards omni-channel shopping experiences.
Read More
Generative AI is transforming Qualitative Research. To fully harness the power of Generative AI, it is imperative that anyone in the business of understanding needs to understand Prompting and, more importantly how to evolve and iterate your prompts to get the answers you need. This blog delves into iterative prompting and offers researchers a comprehensive guide on how to get the answers they need, fast.
Read More
Generative AI is transforming Qualitative Research and Qualitative Data Analysis. In this beginners Guide to Generative AI, we explain what Generative AI is, we list its benefits for Qualitative Data analysis, we share tips on how to Prompt and explain why we believe it 10x Qualitative Research, and video research in particular.
Read More
Delving into the patient experience through journey mapping offers invaluable insights for enhancing healthcare delivery. This beginner-friendly guide takes you through the fundamentals of patient journey mapping, providing a fresh perspective on capturing the essence of patient interactions with healthcare systems from start to finish.
Read More
The path to optimal design is intricately tied to the insights and feedback from its end-users - in this context, the patients. This blog delves into the criticality of patient-centred feedback in the design and production of medical devices, emphasising the role of asynchronous and in-the-moment qualitative research. Here, we provide five essential tips for capturing invaluable patient feedback during prototype testing, ensuring that the final product not only meets clinical requirements but also aligns with patient needs and preferences.
Read More
For healthcare research, the adoption of video in patient diaries represents a pivotal shift, enhancing our grasp of patient experiences with a depth and immediacy previously unattainable. This condensed exploration delves into the transformative impact of video diaries, underscoring their role in enriching patient narratives and their integration into broader research methodologies.
Read More