Posts in Consumer Research
Revolutionising Medical Device Testing with Indeemo

Discover how Indeemo is transforming the medical device industry by bridging the gap between clinical trials and real-world usage. With video-based insights and generative AI, manufacturers can capture authentic user experiences, improve device usability, and enhance patient satisfaction. From usability studies to patient feedback, Indeemo delivers actionable insights that ensure devices integrate seamlessly into daily life. Explore the future of medical device testing today.

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Transforming the Passenger Journey: Empowering Airlines with Real-Time Insights

Explore how Indeemo is revolutionising passenger experience research for airlines. In this article, we delve into how real-time feedback and Generative AI empower airlines to identify critical pain points, enhance touch points, and refine their services. Through innovative tools like journey mapping and in-the-moment video insights, airlines are transforming customer journeys, fostering loyalty, and delivering experiences that exceed expectations.

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An Essential Guide to Conducting Diary Studies for Consumer & Shopper Insights

As the holiday season approaches, FMCG brands are in a race to capture consumer insights that can shape their festive strategies. Diary studies offer a unique advantage, providing real-time access to consumers’ thoughts, preferences, and behaviors during this critical period. Discover how this powerful research tool can help you unlock deep insights and drive smarter decisions in the busiest season of the year

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Quick Research Guide to Shopping Missions: Unlocking Shopper Insights

Dive into the realm of shopping missions to decode the intricate web of consumer decision-making. This quick guide takes you through the definition and significance of shopping missions, showcasing how they mirror real-world scenarios and offer a deeper understanding of consumer preferences. Discover five essential uses of shopping mission studies, from unveiling product category insights to mapping the path to purchase. Learn how to conduct effective studies, leveraging video-based research to capture emotions, reactions, and rich qualitative data.

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Longitudinal Research: My Journey with Indeemo in Researching Early Career Teachers

In a captivating firsthand account, a doctoral researcher shares their transformative experience using Indeemo to explore the lived experiences of early career teachers. By leveraging Indeemo's real-time data collection and AI analysis, the researcher captured rich, nuanced insights without the constraints of traditional methods. This journey not only accelerated the research process but also deepened the understanding of the challenges and triumphs faced by new educators.

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What are Unboxing Moments? A Quick Guide for Market Researchers

In the dynamic realm of modern marketing, staying attuned to customer preferences is an imperative for success. While traditional methods like surveys and questionnaires continue to offer value, the advent of technology has introduced innovative ways to capture customer feedback. One such potent tool is customer feedback through video, which not only provides a platform for customers to express their thoughts but also adds a layer of authenticity and richness to their feedback. In this guide, we will explore five practical strategies for effectively incorporating video into your feedback collection process to gain a deeper understanding of product and brand preferences.

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Moment by Moment: Embracing Consumer Occasions for Brand Growth & Market Innovation

Traditional consumer understanding models are increasingly proving inadequate for capturing the full spectrum of customer behaviour. Enlightened brands are now turning their attention to ‘occasions’ and ‘demand spaces’ to gain a deeper insight into consumer activities. These moments, whether they are everyday routines or festive celebrations, are invaluable for driving innovation and growth.

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A Guide to Leveraging Customer Feedback for Business Growth

Understanding your customers' needs and experiences is crucial for all businesses. However,  for small businesses and non-researchers, gathering this intelligence might seem daunting. With advancements in technology, tools like the Indeemo are revolutionising how businesses collect and analyse customer feedback. This guide will explore how you can harness the power of mobile, video, and Generative AI to uncover rich contextual insights and significantly enhance your customer experience.

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Top Five Research Tools to Identify Customers Unmet Needs

Understanding the unmet needs of consumers is essential for any business looking to innovate and succeed in today's ever changing market. Capturing unmet needs is critical to developing products and services that meet customers' expectations, build loyalty, and drive revenue. This blog outlines five tools you can use for unmet needs research.

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The Evolution of the Consumer Purchase Journey: Embracing Omni-Channel Experiences

Consumer purchasing journey really has evolved dramatically, mirroring the changes in technology and consumer behaviour over the past three decades and more. Today, understanding this complex journey is crucial for market researchers, customer experience experts, and consumer insights teams. This evolution underscores the importance of adopting and leveraging new technologies to capture the multifaceted nature of consumer purchasing behaviour, particularly as we witness the shifting preferences of younger generations like Gen Z and Gen Alpha towards omni-channel shopping experiences.

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How to Understand Product Usage and Preferences

For market research, understanding consumer behaviour, specifically product usage and preferences, is pivotal for brands and agencies striving to stay ahead. The key to unlocking these insights often lies in effective qualitative research, where technology and innovation are revolutionising traditional methodologies.

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The Role of Consumer Feedback in Market Research

Consumer feedback is the linchpin of insightful decision-making in market research. It provides qualitative researchers and insights teams at brands and research agencies with a comprehensive view of consumer interactions. This broad spectrum includes detailed insights into occasions, experiences, shopping behaviours, product preferences, brand perceptions, and more, guiding key business strategies and brand positioning.

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The Importance of Occasions in Consumer Research

Unlock the secrets to understanding consumer occasions with our expert guide tailored for market researchers and insights teams. This blog unveils five essential strategies for capturing consumer occasions in their most authentic form, emphasising the power of technology, the flexibility of asynchronous data collection, and the richness of contextual insights.

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Exploring Deeper: Harnessing the Potential of Video Surveys in Market Analysis

In an ever-evolving market research landscape, staying ahead requires embracing cutting-edge techniques that unveil profound consumer insights. Video surveys, a pioneering approach, stand at the forefront of this revolution. This blog illuminates the myriad advantages of video surveys, casting a spotlight on their transformative applications in shopper and consumer research, shopping missions, and customer experience enhancement. Join us on this journey as we comprehensively explore how video surveys are reshaping the very foundations of market research.

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Mastering Customer Insights: Harnessing the Power of Video for Product and Brand Preferences

In the dynamic realm of modern marketing, staying attuned to customer preferences is an imperative for success. While traditional methods like surveys and questionnaires continue to offer value, the advent of technology has introduced innovative ways to capture customer feedback. One such potent tool is customer feedback through video, which not only provides a platform for customers to express their thoughts but also adds a layer of authenticity and richness to their feedback. In this guide, we will explore five practical strategies for effectively incorporating video into your feedback collection process to gain a deeper understanding of product and brand preferences.

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Empowering Brands: Video-Based Research Redefines Consumer Understanding

Video-based insights offer brands a direct portal into consumer lives—capturing emotions, preferences, and behaviors as they unfold. Witness consumption occasions at home, decode the influence of packaging on decisions, and join consumers on their shopping missions. With authenticity at its core, video empowers brands to craft strategies that resonate and products that truly connect. It's not just data; it's the story of consumers, told by them, in the moment

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Understanding Product Experience with Customer Video Feedback and iHUTs

In today's dynamic marketplace, understanding consumer behaviour and optimising product experiences are critical for business success. Discover how the synergy between customer video feedback and In-Home Usage Testing (iHUTs) revolutionises product testing, innovation, and design. Gain insights into the evolution of user experience, where smart devices reshape the consumer landscape.

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